Terms & Conditions

Introduction

These Terms and Conditions (“Terms”) govern all services provided by Salt Space (Pty) Ltd, trading as OutlinePlus (“OutlinePlus”, “we”, “our”, or “us”) to any client, customer, or website user (“Client” or “you”). By engaging OutlinePlus for any service or using our website, you agree to be bound by these Terms.

Services

OutlinePlus provides professional digital services including, but not limited to, Revit modelling, Building Information Modelling (BIM), digital twin creation, 3D scanning, point cloud processing, architectural visualization, and related digital documentation services (“Services”).

OutlinePlus reserves the right to modify, suspend, or discontinue any service offering at its discretion, provided reasonable notice is given to clients with active projects.

Scope of Work and Deliverables

All work undertaken by OutlinePlus will be carried out in accordance with the agreed project proposal, quotation, or service agreement. Any changes to the scope, timeline, or deliverables after project commencement may result in additional costs and extended delivery times.

Client Responsibilities

The Client must ensure that all information, files, and reference material provided to OutlinePlus are accurate, up to date, and free of any rights infringement. OutlinePlus will not be held liable for delays, errors, or omissions arising from incomplete or inaccurate information supplied by the Client.

Use of Deliverables

All deliverables produced by OutlinePlus, including but not limited to Revit models, digital twins, renders, documentation, and other digital outputs, are intended solely for the Client’s internal use unless otherwise agreed in writing.

Deliverables may not be resold, redistributed, sublicensed, or altered for third-party use without prior written consent from OutlinePlus.

OutlinePlus retains the right to reference completed projects in marketing, portfolio presentations, and case studies unless the Client expressly requests confidentiality in writing.

Intellectual Property

OutlinePlus retains full ownership of all intellectual property rights, methodologies, and source files used or developed during the execution of services. Upon full payment, the Client will receive a non-exclusive, non-transferable license to use the final deliverables for the intended project purpose.

Payment Terms

All projects are subject to the payment terms outlined in the official quotation or proposal.

Unless otherwise agreed:

A 50% deposit is required to initiate work.
The remaining balance is payable upon completion and prior to the delivery of final files.
All invoices are payable within 7 calendar days of issue.
Late payments may incur a 5% monthly interest charge on the outstanding balance.

OutlinePlus reserves the right to suspend ongoing work or withhold deliverables until full payment is received.

Refunds and Cancellations

Due to the custom nature of our services, all deposits are non-refundable once work has commenced.

Should the Client wish to cancel a project after initiation, payment will be due for all work completed up to the date of cancellation.

Refunds, if applicable, will be handled on a case-by-case basis at the sole discretion of OutlinePlus.

Limitation of Liability

While OutlinePlus exercises all reasonable care and professional diligence in delivering its services, it shall not be held liable for:

Any indirect, consequential, or incidental damages, including loss of profits, business interruption, or data loss.
Errors or inaccuracies arising from information or materials provided by the Client.
The use or misuse of digital deliverables beyond their intended scope.

OutlinePlus’s total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the Client for the specific project in question.

Confidentiality

Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the course of a project. OutlinePlus will not disclose or reproduce confidential materials for any third party without prior written consent, except where required by law.

Termination

Either party may terminate a project agreement in writing if the other party materially breaches these Terms and fails to remedy such breach within 10 business days of receiving written notice.
Upon termination, the Client shall pay for all completed work and any costs incurred up to the date of termination.

Governing Law

These Terms and all related agreements shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.

Amendments

OutlinePlus reserves the right to update or modify these Terms at any time. The latest version will always be available on the official OutlinePlus website or upon request. Continued use of our services constitutes acceptance of the revised Terms.