Privacy Policy
Introduction
This Privacy Policy explains how Salt Space (Pty) Ltd, trading as OutlinePlus (“OutlinePlus”, “we”, “our”, or “us”), collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa and other applicable data protection laws.
By engaging our services or using our website, you agree to the practices described in this Policy.
Information We Collect
OutlinePlus may collect and process the following types of personal information:
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Identification Information: Name, surname, company name, job title, and contact details.
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Communication Data: Email correspondence, enquiry details, and messages submitted through our website or social media platforms.
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Billing Information: Invoices, payment records, and related financial details necessary to process transactions.
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Technical Data: IP address, browser type, device information, and website usage analytics (collected via cookies and analytics tools).
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Project Information: Files, drawings, models, and documents provided by the Client for service delivery purposes.
How We Use Your Information
We use your personal information to:
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Provide, manage, and deliver our professional services.
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Communicate regarding projects, proposals, and service updates.
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Issue invoices and manage financial transactions.
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Improve our website, services, and client experience.
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Comply with legal and regulatory requirements.
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Maintain project and business records for internal reference.
OutlinePlus will only process personal information for legitimate business purposes and will not use your data for unrelated or unauthorised purposes.
Legal Basis for Processing
We process personal information based on:
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The Client’s consent when voluntarily providing information.
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The performance of a contract between OutlinePlus and the Client.
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Legal obligations where information is required by law or regulation.
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Legitimate interests in maintaining and improving our business operations.
Information Sharing and Disclosure
OutlinePlus respects your privacy and will not sell, rent, or distribute your personal information to third parties.
We may share your information only with:
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Trusted service providers or subcontractors involved in delivering our services.
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Legal or regulatory authorities where disclosure is required by law.
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IT, payment, or hosting providers that securely manage our systems under confidentiality agreements.
All third-party service providers are required to maintain appropriate data protection standards consistent with this Policy.
Data Retention
OutlinePlus retains personal information only for as long as it is necessary to fulfil the purposes outlined in this Policy or as required by law.
Once data is no longer needed, it will be securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
This includes secure storage, encryption of sensitive data, restricted access controls, and regular system reviews.
Your Rights
Under POPIA and other applicable laws, you have the right to:
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Access your personal information held by OutlinePlus.
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Request correction or deletion of inaccurate or outdated information.
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Withdraw consent to data processing (where applicable).
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Object to the processing of your personal information for specific purposes.
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Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.
Cookies and Website Analytics
OutlinePlus uses cookies and analytics tools to enhance your website experience and analyse site usage.
Cookies may collect anonymous technical data such as IP addresses, browser types, and session durations.
You can adjust your browser settings to refuse cookies, though this may limit website functionality.
International Data Transfers
If data is transferred or accessed outside South Africa, OutlinePlus ensures that appropriate safeguards are in place, and such transfers comply with applicable data protection laws.
Policy Updates
OutlinePlus reserves the right to update this Privacy Policy as required. Any material changes will be published on our website with the updated revision date. Continued use of our services constitutes acceptance of the revised policy.